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Safety recall
NHTSA 24V801000 United States

Ford Explorer recall: Back Over Prevention:software

Official safety recall 24V801000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign24V801000
ComponentBack Over Prevention:software
Report date2024-10-25
ManufacturerFord Motor Company
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Affected vehicles

VehicleModel yearMarket
Lincoln Aviator2025United States
Ford Explorer2025United States

The problem

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

The official remedy

The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.