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Safety recall
NHTSA 24V951000 United States

Ford Flex recall: Back Over Prevention: Sensing System: Camera

Official safety recall 24V951000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign24V951000
ComponentBack Over Prevention: Sensing System: Camera
Report date2024-12-20
ManufacturerFord Motor Company
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Affected vehicles

VehicleModel yearMarket
Lincoln MKT2019United States
Ford Fiesta2019United States
Ford Flex2019United States

The problem

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

The official remedy

Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.