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Safety recall
NHTSA 25V040000 United States

Toyota Corolla Cross recall: Steering:column

Official safety recall 25V040000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign25V040000
ComponentSteering:column
Report date2025-01-29
ManufacturerToyota Motor Engineering & Manufacturing
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Affected vehicles

VehicleModel yearMarket
Lexus RX2023United States
Lexus NX2023United States
Lexus NX2024United States
Toyota Tacoma2023United States
Toyota Highlander2023United States
Toyota Corolla2023United States
Toyota Corolla Cross2023United States

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

The official remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.