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Safety recall
NHTSA 25V297000 United States

Ram 2500 recall: Power Train:automatic Transmission:gear Position Indication (prndl)

Official safety recall 25V297000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign25V297000
ComponentPower Train:automatic Transmission:gear Position Indication (prndl)
Report date2025-05-08
ManufacturerChrysler (FCA US, LLC)
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Affected vehicles

VehicleModel yearMarket
Ram 35002025United States
Ram 25002025United States

The problem

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

The official remedy

Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.