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Safety recall
NHTSA 25V388000 United States

Chrysler Pacifica recall: Back Over Prevention: Sensing System: Camera

Official safety recall 25V388000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign25V388000
ComponentBack Over Prevention: Sensing System: Camera
Report date2025-06-12
ManufacturerChrysler (FCA US, LLC)
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Affected vehicles

VehicleModel yearMarket
Chrysler Voyager2023United States
Chrysler Pacifica2023United States

The problem

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The official remedy

Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.