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Amber light

Charging Cable Connected

A charging cable is connected to the car, so the car cannot be driven away.

Normal risk

Disconnect the cable before driving. If the light stays on without a cable, have the charging port checked.

Short answer · Why does the plug symbol stay on after unplugging?

The car may still detect a cable because the charging port lock or sensor has not released. Lock and unlock the car, check that the plug and port flap are fully closed, and if the light stays on, have the charging port checked.

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What to do

  1. Remove the cableUnlock the car to release the cable lock and remove the plug.
  2. Close the port flapSome cars need the charging flap fully closed.
  3. Have the port checkedA faulty port sensor or lock can keep the light on.

How is the light behaving?

What you seeWhat it usually meansWhat to do
SteadyCharging cable connectedDisconnect before driving
FlashingCable connected, charging or a charging faultCheck the charger display or app

Possible causes

  1. Cable connectedNormal information.
  2. Cable lock not releasedThe lock can stick, especially in frost.
  3. Faulty port sensorThe car detects a cable that is not there.

Don't confuse it with

Questions about Charging Cable Connected

Can I drive with the cable connected?

No. Electric and plug-in hybrid cars block driving while a charging cable is connected.