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Automotive glossary

eCall (Emergency Call)

eCall automatically calls emergency services after a serious crash and sends the car's location.

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What is eCall (Emergency Call)?

It is mandatory on new cars in the EU since 2018. It can also be triggered manually with an SOS button. It has a backup battery. Some manufacturers also offer private emergency and breakdown call services through the same unit. The system includes a microphone and speaker for voice contact with the operator.

How it works

The airbag control unit signals the telematics unit, which calls 112.

Why it matters for your car

A warning light shows if the system is faulty. Backup batteries age and may need replacement.

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